Overview

The service user list allows you to view the list of current/past/future service users within your organisation.

Viewing Service User List

1. To access the list of service users, login to AVERio and select "Service Users" across the top navigation pane:
   
   
2. By default, the system will display a list of all active service users. Use the filter at the top to toggle between the following Status types (statuses are explained at the bottom of this knowledge base article):
   - Active
   - Away
   - Not Yet Started
   - Ended
   - All
   
   
   
3. The list of services users contains the following columns:
   - Full Name (name of the service user)
   - Room (assigned room name/number)
   - Status (service user current status)
   - Links (links to service user details and service user activity overview)
   
   
   
4. To view the service user details, click the first icon under the "Links" section. This will take you to the service user details page:
   
   
   
5. To view the sensor activity data for the service user, click the second icon under the "Links" section. This will take you to the activity overview screen:
   

Service User Status Types/Filters

There are 5 options available to view when filtering service users from the main portal screen. These are explained below: